Pharmaceutical & Cannabis

Cannabis is one of the fastest-growing industries in the world today. Hemp, and CBD sellers, medicinal marijuana providers, recreational dispensaries, and delivery services have many rules and regulations they need to follow to remain compliant and avoid fines and/or shut down.

Service Connections’ mystery shopping and StarMJ consumer feedback programs offer the knowledge you need to keep all aspects functioning within the law while measuring the customer service experience.

We are the secret to your success!

What We Do

Mystery Shopping

Customer Feedback

Market Research

Training

Event Evaluations

Analysis & Reporting

Employee Engagement Surveys

Recognition Programs

What Customers Say

“We find each report filled with valuable information. Being able to monitor training initiatives, customer service delivery and food quality is key to retaining our current customer base and reaching new customers. Service Connections provides a complete product and is always willing to tackle special initiatives to help us in achieving our goals.”

Successful Restaurant Client

“Knowing how we are performing and how our competition is performing keeps our Sales Team focused on delivering exceptional customer sales and service. Each report motivates our Sales Team to make the most of each sales opportunity.”

Successful Home Builder

Service Connections

Service Connections, Inc., is a market research and mystery shopping company with decades of experience delivering reliable and effective market research and mystery shopping services across the United States. We are a certified women’s business enterprise (WBE).

Why do some businesses succeed?
Why do some businesses just get by?
Ask Us! We are the secret to your success.