Casinos, Horse Racing and Off Track Betting Facilities

Service Connections has a long history of helping entertainment venues such as casinos, horse tracks and off track betting facilities enhance their customer offerings.

We can evaluate all customer touch points, including slot attendants, blackjack machines/dealers, “cage” employees, restaurants/buffets, other food and beverage services, ticket sellers, parking services/valets, cashiers, rewards/membership services, gift shop employees and more.

Service Connections can help you improve customer loyalty, leading to a clientele that returns time and time again. Satisfied customers not only make more frequent visits, but they spend more time at your location on each visit.

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Service Connections

Service Connections, Inc., is a market research and mystery shopping company with decades of experience delivering reliable and effective market research and mystery shopping services across the United States. We are a certified women’s business enterprise (WBE).

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